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Help & FAQ
Quick answers about saving, privacy, patterns, installation, travel, and safety, without the technical language.
Help content reviewed: July 21, 2026
Getting started
The essentials for using Body Clarify with confidence.
What does Body Clarify do?
Body Clarify is a private journal for connecting meals, activities, pain, itch, and other symptoms. It shows what happened together, what did not, and what may be worth tracking next.
Do I need to sign in?
You can explore the sample journey and prepare a draft without signing in. On the published app, you must sign in when you save so the log can join your private journal and sync across devices.
What is the difference between a draft and a saved log?
An unfinished draft is saved automatically on that device for up to seven days. It does not appear in History or Insights until you tap Save and finish signing in when asked.
How do I install Body Clarify?
Use the Install button in the header or Account and privacy. On iPhone or iPad, open the site in Safari, tap Share, choose Add to Home Screen, and turn on Open as Web App when shown.
Logs and patterns
How combined events, body areas, duplicates, and clues work.
Can I log food and body symptoms together?
Yes. One health event can include a meal, its outcome, and every pain or itch area involved. Switch between Pain / itch and Meal & symptoms without starting over.
What if pain or itch affects several places?
Select as many body areas as you need. Each area can have its own pain or itch intensity, and all selected areas stay together in the same body log.
How does Body Clarify find patterns?
It compares repeated logs, including times a symptom happened and times it did not. Small samples are shown as early clues and may change as you add more information. A pattern is not proof that one thing caused another.
What happens to duplicate entries?
History may flag records that look alike, but nothing is merged automatically. You choose whether to merge a group so useful notes, photos, symptom details, and separate events are not removed by mistake.
What happens when I travel or change time zones?
A new log uses the date and clock time on that device and stores the time zone where it was recorded. That recorded calendar date stays fixed afterward, so travel cannot move a July 16 log to July 15. Two people recording the same instant in Singapore and the United States may correctly see different local dates. Your 12-hour, 24-hour, or device-based display preference is separate and can be changed in Account and privacy.
Does choosing a body figure change my health data?
No. Neutral, feminine, and masculine figures are visual mapping choices only. Your preference is remembered, and you can change it later without changing saved symptom areas.
Privacy, control, and safety
Where your information goes and what Body Clarify can and cannot tell you.
Where are my logs and photos stored?
Signed-in logs and pattern settings are stored in private Supabase tables and cached on your device for offline use. Food photos are stored in a private bucket only when Keep food photos is on. Optional product analytics are off by default and use an interaction-only property allowlist.
Why couldn’t Body Clarify save on this device?
When you are signed out, this browser holds the only copy of your journal. Leave private browsing, allow site data for Body Clarify, or free browser storage, then reload and save again. Do not clear Body Clarify site data if you have unsynced changes you still need.
How do I export or delete my information?
Open Account and privacy to export a PDF, open the practitioner view, or delete all logs and saved photos. On a shared device, use Sign out and clear this device to remove drafts, caches, patterns, preferences, and unsynced changes without deleting cloud records. To delete the authentication account itself, email hello@bodyclarify.com.
Is Body Clarify medical advice or a diagnosis?
No. Body Clarify organises information you enter and shows possible associations. It cannot diagnose a condition, prove a cause, replace a clinician, or tell you to change treatment or deliberately retry a suspected trigger.
Need urgent help? For severe or urgent symptoms, contact local emergency services now. Do not wait for an app pattern.
Still need help?
Email Body Clarify
Questions, privacy requests, and authentication-account deletion requests are welcome.
For complete data and service details, read the Privacy Policy and Terms of Use.